Customs duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. *Exceptions are buyers located in the US and Hong Kong. If this is your first time shopping from Japan, we assure you that we will provide you with comprehensive and careful customer support. We always strive to see things from our customers' perspective and ensure a smooth and worry-free experience. We are pleased to have the opportunity to supply high quality Japanese machine bodies/lenses to customers all over the world. We are committed to carrying on our business for many years to come, with customer service and support as our top priorities. *Working hours: 7:00 - 16:00 (Jia time.