The straightener has only been used twice and is in immaculate condition as you can see from the photos. It comes in the original box with heat mat and instructions. Benefits: Hair health-first straightener with contoured plates & adjustable heat & tension – gentle on every hair type, especially fine or fragile strands. Straightens, curls or waves. ✓ Up to 70% less tension – kinder, less breakage & frizz ✓ Adjustable heat & tension – personalised for your hair ✓ Contoured plates - it doesn't pull your hair, just glides effortlessly ✓ Trichologist approved - healthier looking hair in 30 days